Camper Support

Quick Answers

Depending on your bank, we usually estimate 3-5 business days (though it can be quicker for some).

Yes. When searching for a site at a campground, above the Map will be a tab that says ‘Site Calendar’. Click there to view sites, dates and availability in a table view.

Each campground is able to set their own refund policy. To find out what it is for a specific campground, go to their campground profile page (where you would first make a booking), scroll past their description, amenities, contact form, and map, and click on their Terms and Conditions document.

Video Tutorials

How do I cancel a booking?

To cancel your booking, go to your “My Bookings” section once you’re logged into Let’s Camp. From an individual booking, you’ll select the red Cancel button in the top right.

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Still need a hand?

Please note, if you are trying to contact a campground, please find their specific page on letscamp.ca and use the form there. This form should only be used to submit technical questions about the Let’s Camp website.

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