Campground Interview
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Campground Name
Your Name
What got you started with running a campground?
What are your biggest stressors when it comes to running a campground?
How have you tried to solve these problems in the past?
Where do you go for resources to learn how to solve campground related problems?
Would you take part in an online group for sharing resources with other campground owners?
Yes
No
How is your campground managed?
Privately Owned
Board Managed
Municipal Campground
Other
Other:
Is running a campground your primary form of employment?
Yes - my only income is from campground management
During the open season I only run the campground and I have off season employment
I manage both running the campground and another job year round.
My full time job includes both running the campground and other duties throughout the year (typically municipal campgrounds)
Other
Other:
In a perfect world, what does running your campground look like to you?
How many staff do you employ at your campground during the peak season?
What tasks do they do?
Checking Campers In - showing them their campsite or giving directions
Taking Bookings at the start of season
Taking bookings during the season
Enforcing rules at your campground
Instructing classes for campers (swimming lessons, art classes etc)
Cleaning up campground
Campground maintenance
Operate cash register and point of sale machine
Selling snacks or other items at a convenience store
If your campground has a golf course, they work in the pro shop.
Providing information to campers about local attractions
Other
Other:
Do you find it challenging to find summer staff?
Yes
No
Do you find it challenging to train summer staff?
Yes
No
Do you have further comments about staffing?
What does success look like at your campground?
What metrics do you track?
How often do you look at these metrics?
Daily
Weekly
Monthly
End of Season
What are you currently doing for marketing at your campground?
When looking for online booking software what factors did you consider?
Upfront costs
Ongoing costs
Ability to have individual site photos
Onboarding process
Time to learn the new software
Experience from a campers perspective
Number of campers using the software
Uptime reliability
Reporting options for my campground
Other
Other:
What made you decide to go with Let's Camp?
What is your favourite thing about Let's Camp?
What is your least favourite thing about Let's Camp?
URL
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Campground Name
Your Name
Email
