How to Use the Email Campers Feature
The Email Campers feature allows you to communicate with your guests quickly and efficiently. This guide will walk you through everything you need to know to send emails to your campers.
Getting Started
You’ll find the Email Campers feature in the left side menu on your desktop computer. The first time you use this feature, you’ll see an introductory message explaining how it works, along with a button to send your first email.
Creating an Email
When you click to create a new email, you’ll see a familiar form with the following fields:
Recipients
You have two main options for selecting recipients:
Manual Entry: Type in email addresses directly, separated by commas.
Camper Groups: Choose from predefined groups including:
- Everyone checking in today
- Everyone checking out today
- Guests checking in on a specific date range
- Guests checking out on a specific date range
- Guests in the park today (currently staying)
- Guests in the park on a specific date range
- Seasonal guests (if you use the seasonal site features)
The system will display a count showing how many recipients will receive your email.
Subject and Message
Enter your subject line and compose your message using the built-in email builder. The editor includes formatting options such as bold text, italics, and the ability to insert hyperlinks. Use the preview button to see how your email will appear to recipients.
Attachments
You can attach files in the following formats: JPEG, PNG, and PDF.
Sending Options
Send Now
Click “Send Now” to send your email immediately. The email will begin processing, and you’ll see it appear in your sent emails list.
Schedule Send
Schedule your email for a future date and time. You can also set up recurring emails with the following options:
- Daily
- Weekly on a specific day
- Monthly on a specific day (e.g., last Tuesday)
- Annually on a specific date
- Custom schedule
Email Limits and Pricing
Each campground gets 500 free emails per month. If you need to send more, additional emails cost 1 cent each. The system tracks your usage and shows your email count at the top of the page. Any charges beyond the free limit will be invoiced.
Managing Your Emails
After sending or scheduling emails, you can view them in two lists:
Scheduled Emails: Shows upcoming emails and recurring schedules, with the ability to view when they’re set to send.
Sent Emails: Displays all previously sent emails with details about recipients, message content, and attachments.
Search and Review
Use the search function to find specific emails by subject, start date, or end date. Click on any email to view:
- Recipients list
- Message content
- Attached files
- Schedule details (for recurring emails)
Quick Tips
- You can create multiple emails to send to different groups
- The recipient count updates automatically as you select groups or enter addresses
- Create a new email anytime by clicking the “New Email” button from the email list page
- Review scheduled emails to ensure they’re set up correctly before they send
That’s all there is to using the Email Campers feature! Whether you need to send immediate notifications or set up recurring communications, this tool makes it easy to stay connected with your guests.