Campground Knowledge Center
Internal Guides for Campground Admin & Employee Users
Search Knowledge Articles
Add-Ons & Products
Manage custom add-ons to bookings. Set up items, control seasonal pricing and availability.
Adding Product Type’s into Products Settings
We’ve added a new feature! Learn more on how to organize and add your new product type and categories into your Product Settings!
Additional Questions
Want to ask your campers additional questions? Learn how by clicking on this tutorial!
Additional Unit Fees / Group Sites
Learn how to set up additional units and by adding fees for grouped sites
Adjusting Prices and Issuing Refunds
In this video we go through the Adjust Prices button to see how to give discounts from a specific line item and correct owing balances.
Campground Profile
Set up or change the basic info about your campground. Including amenities, camp bio, photos and map.
Campground Settings
An Overview of the features available within your Camp Settings in Let’s Camp!
Campsite Templates
Set up campsite templates to quickly duplicate details across many campgrounds.
Create a Booking as a Campground
Learn how how to book a campground on behalf of a camper.
Create a Seasonal Booking
Seasonal bookings let campers reserve a site for the entire season. Learn how to set this up by clicking the ‘Learn How’ button below.
Create Feedback Survey with Google Forms
This article shows you how to create a Google Form to collect and review your camper’s feedback.
Create Sites
Sites are the actual bookable aspect of your Campground. Starting from a template, you can add things like images, descriptions, size, permissions, and more.
Creating & Editing Events
Learn how to create and display upcoming campground events on your Let’s Camp profile page.
Creating a Stripe Payout Report
Need help creating your stipe account payout report? Click here to find out how!
Creating Campground Fees
Learn to set up fees for your campground and trigger when they are applicable.
Dashboard & Availability Calendar
Learn how to navigate your daily dashboard. Here, you’ll be able to view all incoming reservation, check outs and more!
Deposit & Deposit Thresholds
Need help setting up deposits for your campground? Click here to learn more.
Dynamic Pricing
The Dynamic pricing feature allows campground operators to automatically adjust site rates based on factors like demand, season, day of the week, or how far in advance a booking is made.
Email Campers Feature
Need to send a mass email to your onsite campers? Or just a select few? Learn how to send out emails through Let’s Camp!
Event Registrations
Let’s camp now offers event set up’s for campgrounds. Learn how to set up your events here!
First Time Campground Setup
Ready to join Let’s Camp? We’re excited to get you started! Follow the checklist here to complete your set up.
Go Live Switch
Are you ready to go live with your campground on Let’s Camp? Click here to find out how to activate your account!
How to Cancel or Edit a Booking
Process booking cancellations or edits and apply the appropriate refund or take further payment.
How to clear your Cache
Learn how to clear your cache to fix loading issues, refresh outdated content, and improve your browsing experience.
How To Create A Block
Learn how to create a block and how to convert the block into a reservation.
How to Create A Daily Booking Option
In this video, you’ll learn how to set up and configure a Daily Booking option within your settings, as well as how to walk through the full reservation process to successfully book a Daily Booking from start to finish.
How To Edit Guest Information
Do you need to change an email address or a name for a reservation? Click here to find out how!
How to Move Reservations On Your Dashboard
Do you need to move reservations on your dashboard? Click here and we’ll show you how this can be completed.
Individual Campsite Settings
Manage first time set up of your campgrounds including adding photos and choosing location on map.
Long Weekend Rules
Do you offer long weekend camping? Does it come with specific guidelines and rules? Learn how to set these up in Let’s Camp!
Managing Camper Account Balances
View camper balances, both refunds and amounts owing. Learn how to determine why the amount is owed
Nearby Attractions
Learn how to create and display nearby attractions on your Let’s Camp profile page.
New Season Checklist
Are you getting ready to set up your new season for next year? Make sure you review this checklist!
Point of Sale
Do you have additional products you’d like to add to sell on Let’s Camp, such as add on’s or even just daily products? Click here to find out how to get this set up!
POS – Completing a Sale and Refunding
New to the new POS feature? Learn how to complete a sale and how to refund one by clicking here!
Product Types and Categories
We’ve added a new feature in Let’s Camp! Click here to learn more about Product Types and Categories.
Promo Codes and Early Access Codes
Set up custom promo codes for discounts or early booking access.
Refunding Cancellation Fees
Learn how to adjust specific pricing and how to refund cancellation fees based on specific scenarios.
Report Templates
Learn how to find all your booking reports and how to save your report filters for easier use!
Site Lock Fee
Site locks provide your customers with peace of mind when reserving a select site. This guarantee’s they won’t be moved to another location for a small fee.
